Your privacy matters to us. Learn how we collect, use, and protect your information.
Effective date: August 31, 2025
Quick summary: We collect only the information needed to run the platform and provide services. We use it to operate your account, process payments, deliver rewards, secure the platform and comply with legal obligations. We DO NOT share your data with any third parties — your information stays secure with us. You can request access, correction or deletion of your data — contact support@umarae.com.
This Privacy Policy applies to Umarae (the "Platform", "we", "us"). For questions about this policy or to exercise your privacy rights, contact us at support@umarae.com.
Data is collected when you register, use the site, make a deposit/withdrawal, perform tasks, or otherwise provide information. We may also receive limited information from third parties such as payment processors or verification providers.
Depending on your location and the service, we rely on one or more legal bases to process personal data: contract performance, your consent, our legitimate interests (e.g., fraud prevention, platform security), or to comply with law.
Your data stays with us. We do NOT share, sell, rent, or transfer your personal information to any third parties for marketing, advertising, or any other commercial purposes. Your privacy and trust are our top priorities.
All user data is stored securely on our own servers with industry-leading encryption and security measures. We handle all operations internally including:
Limited exceptions: We may only disclose data when legally required by:
Even in such cases, we will notify you whenever legally permitted and will only share the minimum information required by law. Your data security and confidentiality remain our commitment.
If you provide a crypto wallet address for deposits/withdrawals or for UQX distribution, be aware that blockchain transactions are public on-chain. We do not control public blockchain data; do not share private keys or seeds with anyone.
We use:
You can manage cookie preferences in your browser or via our cookie settings (if provided).
We retain personal data only as long as necessary to provide services, comply with legal obligations and resolve disputes. Typical retention examples:
We implement industry-standard security practices to protect your data including SSL/TLS encryption, secure data storage with encryption of sensitive fields, strict access controls, and continuous security monitoring.
Our commitment: All your data is stored exclusively on our secure servers. We maintain complete control over your information and do not use external cloud services or third-party storage that could compromise your privacy. This ensures maximum security and confidentiality of your personal and financial information.
While no system is 100% secure, we take every reasonable measure to protect your data. Please help us by using strong passwords and enabling 2FA (two-factor authentication) where available.
Subject to local law, you may have rights including access, correction, deletion, portability, restriction, and objection to processing. To exercise rights, contact support@umarae.com. We may ask for identity proof before fulfilling requests.
Your data stays local. We store and process all user data on our own secure servers. We do not transfer your personal information to third-party service providers in other countries.
In the rare case where legal compliance requires international cooperation with authorities, we will only share the minimum necessary information as mandated by law, and we will notify you whenever legally permitted to do so.
The Platform is not intended for persons under 18 years old. We do not knowingly collect personal data from children under 18. If we learn we have collected such data, we will take steps to delete it.
We may update this policy. We will post the updated policy on this page with a revised effective date. Material changes will be highlighted or communicated to users as appropriate.
For privacy questions or to exercise your rights, contact: support@umarae.com. If you are not satisfied after contacting us, you may have the right to complain to your local data protection authority.
Our mobile app may request certain device permissions to operate properly. These include:
Permissions are only activated after you grant them. You may disable permissions anytime from your device settings.
No third-party data sharing: Unlike many platforms, we do not use third-party advertising networks or SDKs that collect and share your data. Any advertisements displayed on our platform are managed internally without external data collection or tracking.
Your privacy is protected — we do not allow external advertisers or analytics services to access your personal information, device identifiers, or usage patterns.